In an old island house, what water damages first is usually the part you cannot replace.
Why minutes matter more here
In a modern build a burst line means drywall and carpet. In an original Sullivan’s Island cottage it means heart pine floors, plaster and joinery that cannot be matched. Getting the water stopped quickly is most of the job, and everything after that is easier.
Find your shut-off now
On the older properties it is often a meter box near the road that needs a key. On raised homes there is usually also a valve under the house. Ten minutes locating yours on a calm afternoon is worth more than any advice we can give at two in the morning.
Getting here takes a little longer
Everything comes over the Ben Sawyer, and in summer traffic that adds time. Knowing how to shut the water off yourself is genuinely the most useful thing you can do while you wait.
We come out at any hour for
- Burst or leaking supply lines
- Frozen pipe under a raised house
- Water heaters leaking or failing
- Sewage backing up into tubs and floor drains
- Broken outdoor showers and hose bibs
- Gas smells, which we treat as immediate