The line from your meter to the house is your responsibility, and in Mount Pleasant it usually fails for one of two reasons.
Someone dug into it
Newer neighbourhoods use polyethylene service lines, which are reliable until a fence post, a tree planting, or irrigation work goes through one. A surprising share of local service line failures are caused by digging rather than age.
Freeze damage at the shallow end
Lines that run shallow, or exposed sections near the meter and at hose bibs, are what a hard freeze finds first. That is why January gets busy for service line work as well as indoor plumbing.
Signs it is failing
- A bill that climbs with no change in use
- Wet or unusually green ground along the run from the meter
- Pressure dropping gradually across the whole house
- The meter moving with everything shut off
Replaced without trenching the lawn
Directional boring pulls a new line through with a small pit at each end, leaving established landscaping and irrigation intact. On the mature lots here that is worth asking for before accepting a quote that assumes open trenching.